FAQ

Q: I’m having difficulty ordering. What should I do?
A: You can contact us and we will gladly assist you.
By phone: 805-208-2933
By e-mail: JerusalemGiftBaskets@gmail.com

Q: I can’t enter more than one shipping address in my order. I am ordering multiple baskets that need to be delivered to different locations.
A: Please e-mail us at JerusalemGiftBaskets@gmail.com with all of your recipients’ information (name of package, name of recipient, address, phone number, message) and we will enter the information into our system.

Q: Where do you deliver?
A: For Rosh Hashana, we hand deliver to Jerusalem and Ramat Beit Shemesh.
* please note: we cannot be responsible for incorrect addresses provided to us.

Q: When will the packages be delivered?
A: All Rosh Hashana packages delivered by Sunday before Rosh Hashana

Q: What are your delivery charges?
A: Each package has an $10.00 delivery charge for Jerusalem deliveries and a $18 fee for Ramat Beit Shemesh