Policies

Who we are

Our website address is: https://jerusalemgiftbaskets.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Refund Policy

If a package is not delivered properly or is if the product is broken due to an error on our part, we will refund you within 10 days via the method of payment paid.

 

Canceling an Order

You can cancel an order up to one week before our order deadline. All canceled orders will be subject to a $5 restocking fee. Contact jerusalemgiftbaskets@gmail.com.


Refund an Order

Please contact jerusalemgiftbaskets.com If it comes to our attention that a package did not reach the intended recipient up to 10 days after Purim, a full refund will be issued, providing that the following conditions were met:

  1. We were provided with the correct and complete shipping address, including street number, street name, suite or apartment number and phone number.
  2. No attempt had been made by our delivery service to contact the recipient (if our delivery service had left a notice and or a phone call message due to the recipient not being home, and the recipient ignored the messages, no refund will be given)
  3. If permission was granted to leave the package by the door, and the recipient didn’t receive the package (for example it was stolen) .
  4. If the recipient is in a yeshiva or seminary where the package was dropped off in the office and the office failed

 

Terms & Conditions:

OUR POLICY

Your Use of this website is governed by these Terms and Conditions. Please take a few minutes to review. Your use of the jerusalemgiftbaskets.com Website constitutes your agreement to follow these rules and to be bound by them.

 

ORDERS

By placing an order with Jerusalem Gift Baskets, either through our Website, over the phone, or by any other medium, you are agreeing to our Terms and Conditions. You, “The Purchaser”, must be 21 years or older to purchase any product containing alcohol for yourself or to give as a gift for, “The End User”.  You must use a valid credit card, with full authority to use it, to submit an order for products or services through our Website. If you do not agree with any of these Terms and Conditions, please do not use the jerusalemgiftbaskets.com Website.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verification or information to complete the order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

 

 

WHOLESALE ORDERS

If wholesale orders are purchased and paid in full, Jerusalem Gift Baskets will responsibly hold the uncollected product for a total of up to (12) months from the date of purchase. Time frames for holding undelivered product are on a custom per order basis.  Jerusalem Gift Baskets takes pride in getting your order out as soon as possible. Please understand that orders containing promotional products, custom labeling and other customization, can take up to (15) business days to complete since it goes through several reviews before being produced.

You can anticipate (3-5) days for manufacturing and delivery for orders of 1-20 units. For orders of 20+ units, you can expect 5-10 business days for processing and delivery. Rush Orders are available at an additional cost.

For corporate orders totaling $10,000 or more, you are able to make a 25% deposit and pay off the remaining balance via monthly installments for up to (12) months.

 

PAYMENTS

We accept Visa, Master Card, Discover and American Express.  You must pay in full by debit or credit card in advance when you submit an order through our Website. Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by Jerusalem Gift Baskets. For corporate orders we will accept corporate checks. Please contact us to make arrangements.

 

REFUNDS

Your order may be canceled up to 48 hours before the scheduled delivery date and time. If you attempt to cancel the order with less than 48 hours notice, they will not be granted a refund of any kind. There are NO refunds granted for custom orders.  Nearly all of our products are either consumable or customized. To ensure the safety of our customers, delivered gifts are final sale and no store credit or refunds will be issued. If your order for local delivery is accepted by hotel staff and is not delivered in a timely manner, please contact us within 24 hours after the delivery to communicate with the hotel staff. In the situation that the gift is undeliverable, it will be dealt with on a case-by-case basis. Orders that are granted a refund are subject to a 20% restocking fee and $20.00 Pick up Fee. In the unlikely case that your package arrived damaged during shipment, a claim will be filed with the shipping company. Once the claim is settled, Jerusalem Gift Baskets will arrange a refund or replacement basket depending on the outcome of the claim. The customer or end user will need to contact Jerusalem Gift Baskets within 24 hours of delivery for the claim to be valid.

 

CANCELLATIONS

The buyer is able to cancel the order up to 48 hours before the scheduled delivery time if production and processing has not begun. In order to promptly deliver our products as quickly as possible, the processing of an order commences almost immediately once you have submitted your order. However, should you wish to change or cancel your order, you are welcome to call us to check whether the processing of an order has commenced, and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any changes to or cancellation of an order can only be made with staff approval and additional charges may apply. Any agreement by Jerusalem Gift Baskets to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by Jerusalem Gift Baskets to that point, and you agree that such amounts may be deducted from any payments previously made to Jerusalem Gift Baskets. Accordingly, we encourage you to carefully check your order before submitting it. There are no cancellations available for custom orders of any kind.

 

PRODUCT SUBSTITUTION AND AVAILABILITY DISCLAIMER

Jerusalem Gift Baskets strives to keep our inventory readily available to our customers. In the event that we run out of an item or no longer carry and item, Jerusalem Gift Baskets reserves the right to occasionally substitute individual items for others of equal or greater value. In the rare circumstance that we run out of a product containing alcohol that is included in your order, we will notify you so you have the option to make another selection. If you do not respond within one business day, we will replace the item at our discretion.

Jerusalem Gift Baskets does not accept requests for substitutions of different products or gifts once the gift order has been fulfilled and accepted by the hotel staff or end user. All sales are final.

 

CUSTOM ORDERS AND PERSONALIZED QUOTES 

The prices displayed on this Website are quoted in U.S. Dollars and are valid and effective only in the United States.  Custom price quotes prepared by Jerusalem Gift Baskets are valid for  (30) days unless otherwise stated by Jerusalem Gift Baskets. Corporate clients may receive quotes that are exclusively for that company ONLY. Jerusalem Gift Baskets reserves the right to price products on a client-by-client basis. Jerusalem Gift Baskets maintains ownership of all quotes, products and ideas created by Jerusalem Gift Baskets.

 

 

COPYRIGHT POLICY

You agree that you own or license the copyright (or are authorized by the copyright owner to send to us and use) any content or images you submit to us for custom work, and you warrant that none of the content or images contain anything which would infringe on any copyright, trademark, design right or other intellectual property right of any third party. We will not check the content of any images provided by you. However, if we believe any image does not comply with these terms, we reserve the right to refuse to use it, without any obligation or liability to you. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone sending any material in breach of these terms. Jerusalem Gift Baskets may ask you to complete the image authorization form.

Images sent to us remain under the existing copyright. By sending us an image you are granting us a license to modify, print, or otherwise use the image in accordance with the details of your order. By placing an order and accepting these terms you are accepting any and all liability for any consequences of Jerusalem Gift Baskets using the images you supply.

 

We may photograph products that we provide to you, including those decorated with a logo or other artwork supplied by you. In addition to products we create, we may take photos at events we host and attend. We may display these photographs on our Website or other advertising media, for Jerusalem Gift Baskets’ marketing and promotional purposes, unless specifically requested in writing by you not to do so.

 

WARRANTY AND LIABILITY DISCLAIMER

Jerusalem Gift Baskets ensures a shelf life of (30) days for items containing perishable items. Jerusalem Gift Baskets recommends the product be given to the end user within (15) days to ensure freshness. Jerusalem Gift Baskets warrants that it has the right to provide its products but otherwise the goods are provided on an “as-is” basis, without warranty of any kind, express or implied, oral or written. In particular, but without limitation, no warranty is given that the goods are suitable for the particular purposes intended by you. To the fullest extent permitted by applicable law, Jerusalem Gift Baskets shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the goods, nor for any special, indirect, economic or consequential loss or damage however arising or however caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning, or use of the goods sold by Jerusalem Gift Baskets.

 

INDEMNIFICATION

You agree to defend, indemnify and hold Jerusalem Gift Baskets harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website, including, without limitation, your use of this Jerusalemgiftbaskets.com Website in violation of these Terms of Use.

General Terms of Use:

You agree that:  the Website shall be deemed a passive website that does not give rise to personal jurisdiction over Jerusalem Gift Baskets, either specific or general, in jurisdictions other than Ohio. These Terms and Conditions shall be governed by the internal substantive laws of the State of Ohio, without respect to its conflict of laws principles. Any claim or dispute between you and Jerusalem Gift Baskets that arises in whole or in part from your use of the Website shall be decided exclusively by a court of competent jurisdiction located in Ohio. These Terms and Conditions, and any other legal notices published by Jerusalem Gift Baskets on the Website, shall constitute the entire agreement between you and Jerusalem Gift Baskets regarding your use of Jerusalem Gift Baskets’ Website. If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and Jerusalem Gift Baskets’ failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. Jerusalem Gift Baskets reserves the right to amend these Terms and Conditions at any time and without notice, and it is your responsibility to review these Terms and Conditions for any changes. Your use of the Website following any amendment of these Terms and Conditions will signify your assent to and acceptance of its revised terms. YOU AND JERUSALEM GIFT BASKETS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITE OR ANY OTHER MEDIUM MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.